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 Whether you're looking for skills to put on your customer service resume or simply trying to further your customer service career, our list of 31 customer service skills for 21 can help Entrylevel jobs in the customer service industry are relatively easy to get These are the key skills you should include in your resume Creativity Interpersonal Skills Critical Thinking Problem Solving Public Speaking Customer Service Skills Teamwork Skills Communication Collaboration Accounting Therefore, it is advisable to include keywords in the resume's first paragraph — immediately after the contact information Additional keywords should appear in lists as bulleted items in the section that follows and that could be titled Skills Appropriate keywords should be harvested from job descriptions or ads for job openings It Resume Template Optimizing Your Resume For Search Keywords for resume skills and abilities